Perform clean installation/custom installation (not repair). HP PCs - HP Support Assistant 9.0 (Windows 10, 8, 7) 0. Follow the on-screen instructions to install Windows 10. Select the USB thumb drive as a boot option. Insert the Windows USB thumdrive prepared previouslyĪs soon as you press the power-on button, immediately start hitting the Esc button repeatedly (like tap-tap-tap).Ĭhoose F9 to open Boot options. Please, shutdown the computer using the power button. When ready with the USB drive or with the DVD: You will need a blank USB pendrive (min 4 GB capacity). When download completes, you will need to write the ISO image and boot from a bootable media. Media Creation tool will always provide you with the latest Windows version/build - now 1709 Fall Creators Update. Make sure you select the proper version (64 bit / Home or Pro) You can directly download Windows 10 ISO from MS site or download > Media creation tool from Microsoft site, create installation DVD or installation USB and proceed with clean installation/reinstallation. Should some sort of recovery is needed again, you can use the built-in Windows functions or perform clean installation again. You can delete any recovery partitions and parts and start from scratch. You need to perform Windows reinstallation / clean installationĭue to the limited space this is the best approach now. Hello you for posting in the HP Support forum. I only intend to watch youtube videos or simple use microsoft word on this but I can't do neither because the drive is so full. I'm assuming it recognized the license in the device's bios settings, but didn't install the version that was on the laptop. However, instead of installing Windows 10 S, it installed Windows 10 Home. I can't put any CD in the notebook nor did it come with it. We downloaded the Windows media creation program on a separate laptop, and were able to install Windows on the HP Stream. To troubleshoot problems when your PC can't start, use your Windows installation disc or media. However, it says "We can't creat a recovery drive on this PC It could not find the recovery environment.Īnd then I go to "Creat a recovery drive" in control penal after I put in my USB drive about free of 15GB space. Operating System: Microsoft Windows 10 (64-bit) My latest HP Laptop has an issue that has me stumped. Window -> settings -> update & security -> recovery-> remove everything, I am now trying to do a factory reset by turning on the laptop then pressing esc esc esc then pressing f11 for system recovery but there is an error showing up,Ī required device isn't connected or can't be accessed. Bluetooth pairing info is kept for HID-class devices (keyboard, mouse, game controller, for example). For details, from the Desktop, search for and open Settings > Accounts > Sync your settings. Since the Notebook only has 28GB, I have not downloaded anything other than google chrome and I have no space left for any of the updates. Personalized Windows settings are saved in the cloud through your Microsoft account. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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